WhatsApp and the Protection of Personal Information Act

by SEESA Labour Law Team | Mar 3, 2021

The past couple of weeks, most people were overwhelmed with messages from friends and colleagues to delete WhatsApp or to install a different rival application like Telegram or Signal. The concern sparked from a change to WhatsApp’s privacy policy to which users must agree in order to use the application. The update in the policy was set to take place in February 2021 has been delayed to May 2021 due to the widespread confusion and misinformation. WhatsApp indicated the reason being that it...

Episode 64: Processing Information In Terms Of The POPI Act

by SEESA Labour Law Team | Feb 23, 2021

In this episode, SEESA Consumer and POPI Legal Advisors, Frederik du Plessis and Melinda van der Merwe discuss the conditions set out in the Protection of Personal Information Act in relation to the lawful processing of personal information, together with objections made by the data subject to the processing of personal information. Click play to listen to our podcast! Should you require additional information regarding the Protection of Personal Information Act, please contact...

Episode 62: What Is The Process Of Registering An Information Officer Under POPIA?

by SEESA Labour Law Team | Feb 9, 2021

SEESA Consumer and POPI Legal Advisors, Melindi Dean and Melinda van der Merwe discuss how all private and public bodies within the Republic of South Africa must register an Information Officer with the Information Regulator for compliance of the Protection of Personal Information Act (POPIA). They focus on how the process work for companies to register their Information Officer and further explain the duties and obligations of the Information Officer in a company. Click on the play button to...

Did You Know? – Goods supplied in terms of a transaction that is exempt from the application of the Consumer Protection Act, remains subject to the stipulations of Section 60 and 61?

by SEESA Labour Law Team | Feb 4, 2021

The Consumer Protection Act does not apply to the following: • Any transaction in terms of which goods and services are supplied, or marketed to the State; • A juristic person whose annual turnover exceeds or equals the threshold amount determined by the Minister; • A credit agreement under the National Credit Act and transactions in terms of an employment contract. To find out how SEESA can help your business, visit our website for more: https://bit.ly/3oOnqb8 "SMS" the word "SEESA" to 45776...

The Process Of A Consumer Complaint

by SEESA Labour Law Team | Feb 1, 2021

A consumer has the right in terms of the Consumer Protection Act to lodge a complaint. The lodging of a complaint is dealt with in terms of Sections 71 – 75 and Regulations 35 – 37 of the Consumer Protection Act. It is important for a supplier to know when a consumer can lodge a complaint, where they can lodge a complaint and what will happen after a complaint has been lodged. When a supplier knows how a process works and what to expect from it, they will have no reason to fear it. “Fear comes...

Episode 60: Service And Repair Of Goods, Pre-authorisation And Providing Estimates

by SEESA Labour Law Team | Jan 26, 2021

SEESA Consumer Protection & POPI legal advisors, Charl Fourie and Meggan Watson discuss key aspects of repair and service of goods as set out in the Consumer Protection Act. They also discuss the practical elements of providing estimates, getting pre-authorisation and the statutory warranty on repaired goods to assist your business in complying with the relevant sections of the Consumer Protection Act. Click the play button to listen to our podcast! Should you require additional...

What Is The Difference Between POPIA, PAIA And Who Must Ensure Compliance In Your Business?

by SEESA Labour Law Team | Jan 13, 2021

With all the compliance acts that came into effect over the last few years, business owners could easily get confused with all the different abbreviations they frequently encounter. Two of these acts that have a similar ring to it are the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA). The wording of these acts makes it clear that both have to do with the information. On the one hand, there is an act that aims to protect personal...

SEESA Annual Closure 2020

by SEESA Labour Law Team | Dec 13, 2020

Our offices will be closed from Friday 18 December 2020 and will re-open on Monday 4 January 2021. We will, however, be available for assistance via the following channels: 1. Visit our website to view SEESA's emergency contact details for your region: https://bit.ly/3owax5I 2. Send us a message via ProFile Chat. https://bit.ly/2KlvdPb 3. Should you require assistance with ProFile do not hesitate to contact us via email at support@seesa.co.za or on our landline 012 810 2020.

Consumer rights in terms of fixed-term contracts

by SEESA Labour Law Team | Dec 6, 2020

Law experts Norman Prigge and Melindi Dean explains Section 14 of the Consumer Protection Act, which relates to the cancellation of a fixed-term contract. Subscribe to SEESA's YouTube channel to receive notifications for the latest news & professional legal advice for your business! To find out how SEESA can help your business visit our website for more: https://bit.ly/3pQRDrx

FAQ- Online Data Leaks – How Can We Protect Our Business?

by SEESA Labour Law Team | Nov 27, 2020

Many business owners remain oblivious as to the purpose of the Protection of Personal Information (POPI) Act, 4 of 2013. If asked, these corporate bodies may admit to having a mere partially defined data protection plan in the workplace. Countless more business owners have yet to learn of the Act’s existence. A number of incidents in recent memory have highlighted data security as an ever-growing concern and reiterated the need for upgraded information control measures in the workplace. We...

Consumer Protection & POPI

WhatsApp and the Protection of Personal Information Act

Episode 64: Processing Information In Terms Of The POPI Act

Episode 62: What Is The Process Of Registering An Information Officer Under POPIA?

Did You Know? – Goods supplied in terms of a transaction that is exempt from the application of the Consumer Protection Act, remains subject to the stipulations of Section 60 and 61?

The Process Of A Consumer Complaint

Episode 60: Service And Repair Of Goods, Pre-authorisation And Providing Estimates

What Is The Difference Between POPIA, PAIA And Who Must Ensure Compliance In Your Business?

SEESA Annual Closure 2020

Consumer rights in terms of fixed-term contracts

FAQ- Online Data Leaks – How Can We Protect Our Business?

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