Many business owners have been asking whether or not there is a POPI Certificate to confirm their compliance and where do they start, all because of the POPIA compliance deadline that was set for 30 June 2021. The simple answer is no. There is no accreditation that can be given by any advisory firm or regulator to confirm by way of a certificate, or any other confirmatory means that your business is now POPI compliant for a certain period and or indefinitely for that matter. The compliance of...

We are all harassed by unsolicited phone calls and SMSes from a marketing company that wants to sell a product or service that they think we need in our lives. Normally we catch a glimpse on the True Caller App and it is easy to stop the call, but as with all of us, there is that one call that slips through and you are stuck in a conversation that you cannot get out of. In terms of an article published by Business Insider on 29 April 2019, South Africa is ranked 4th in the world for nuisance...

The Consumer Protection Act 68 of 2008 does exactly what the same says; it protects the rights of the consumer. In terms of Section 55, a consumer has the right to safe, good quality goods; however, when one looks at Section 56, the consumer has a right to an implied warranty of quality. In short, this section states that within 6 (six) months after the delivery of any goods to a consumer, the consumer may return the goods supplied without penalty and at the supplier’s risk and expense....