In terms of Section 82 of the Consumer Protection Act, Ombudsman, such as the Consumer Goods and Services Ombudsman  (CGSO), have jurisdiction over consumer complaints. SEESA Legal Advisor Martin Engelbrecht and Elsje-Marie van Zyl guides you through the purpose and nature of this body, implications thereof on your business, complaints and the handling thereof. Should you require additional information regarding the Consumer Protection Act please contact your nearest SEESA office....

SEESA Consumer Protection and POPI Legal Advisors Frank Maritz and Jaco Lombard discuss the content of the guidance note published during October 2021. They focus on elements such as how to file a complaint with the Information Regulator, will all complaints be investigated by the Information Regulator and appeal against the finding. Click on the play button below to listen to our podcast! Should you require further assistance or consumer-related advice, please contact your nearest SEESA...

SEESA Legal Advisors, Yolande Iversen and Charl Fourie discuss the importance of Section 56 of the Consumer Protection Act with an emphasis on the Motor Industry. They focus on whether Consumers can repair a vehicle themselves without notifying the supplier first and claim for reimbursement after the fact. Click on the play button below to listen to our podcast! Should you require further assistance or consumer-related advice, please contact your nearest SEESA office for professional legal...