The CPA imposes a built-in or automatic warranty (commonly known as a guaranty) that all goods sold comply with the requirements listed in Section 55. If the goods are not suitable for the purposes for which they are intended or otherwise fail to comply with the requirements listed in Section 55, the consumer is entitled to return them, at the supplier’s risk and expense and without penalty, and: (a) Have the item(s) repaired; or (a) Have the item(s) replaced; or (b) Get a full refund of the...
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The amended financial sector codes
The amended financial sector codes, socio-economic development and consumer education: The Amended Financial Sector Charter was gazetted on 01 December 2017. Socio-Economic Development consists of charitable donations as well as Consumer Education Contributions. Charitable donations must be made to Organizations with at least 75% Black Beneficiaries and the target for a QSE as well as a Generic Entities is 0.6% of the annual Net Profit After Tax (NPAT). Targets for Foreign branches of...
Should I bargain with the union?
In practice, employers are often faced with a situation whereby a union has recruited employees in the workplace and now wishes to meet with the employer to negotiate organisational rights such as access to the workplace, stop order facilities in respect of union membership fees, the election of shop stewards and disclosure of information. Section 21 of the Labour Relations Act (Act 66 of 1995), hereafter “The LRA”, determines that the union must notify the employer in writing of its...
Processing of employees personal information in terms of the POPI Act
The Protection of Personal Information Act 4 of 2013 (“POPI”) makes provision that every data subject’s personal information should be processed in terms of the act. Although some employers/companies are under the impression that the act only applies to their clients and/or suppliers it is important to note that employees also fall under the definition of a data subject. (Data subject means the person to whom the personal information relates). Processing means any operation...
The art of negotiating
There comes a time in any employer/business owner’s tenure that employees will engage in negotiating either increase, retrenchment packages or conditions of employment. This is often conducted through a representative Trade Union. These negotiations are often superseded by a long letter that contains various demands. Employers are often reluctant to engage meaningfully with trade unions as they often have the misguided perception that the process is futile and will ultimately end up in...
HIV and AIDS in the workplace
Many employers are concerned regarding HIV or AIDS in their workplace and the protection of their staff. They often wonder if they could insist on being informed by an employee who has contracted the decease and if disciplinary action can be taken against an employee whom does not reveal their HIV or AIDS status or refuses to do so. The answer and solution for those employers are simple. Section 14 of the Constitution of South Africa, Act 108 of 1996, provides all with the right to privacy. ...
Don’t get confused about paternity leave
The Beeld News Paper published an article in it’s 5 November 2019 edition regarding paternity leave and the right to claim paternity benefits from the Unemployment Benefit Fund, which may cause some confusion. The article named “Pa’s kan vir 10 dae na baba se geboorte van WVF eis” is to some extent factually wrong. This article may cause readers to assume that the rights to paternity leave in terms of the future amendments to the Basic Conditions of Employment Act via the Labour Laws Amendment...
Secret recordings by employees
Nowadays employees have the tendency to secretly record all internal labour matters and often employers are caught off-guard by these audio recordings submitted by accused employees as evidence during disciplinary hearings. Employers are often of the view that such evidence is inadmissible as it was either obtained unlawfully, no consent was given or they had no knowledge of the recording. Recently, the Amabhungane Centre for Investigative Journalism disputed parts of the Regulation of...
No-fault dismissal
What happens when an employee becomes unable to perform their duty for reasons beyond their control? Be it the suspension of a driver’s licence, expiration of a work visa, imprisonment, or legislation that has been promulgated rendering the employee incapable continuing their work, how does an employer deal with such a situation? Does the employer retrench the employee based on operational requirements set out in Section 189 of the Labour Relations Act (LRA) or follow the general...
Online transactions
Online transactions are becoming more and more popular, with many consumers opting to purchase online as opposed to going in-store due to their busy lifestyles and the convenience of shopping online. Online retailers need to ensure that these online transactions comply with the Electronic Communications and Transactions Act (ECTA) and the Consumer Protection Act (CPA). In this article, I will discuss the legal requirements which online retailers need to adhere to in order to ensure that the...
