The Protection of Personal Information Act 4 of 2013 (POPIA) is South Africa’s new privacy legislation that came into effect on 1 July 2021. In Section 55 (1) of POPIA, an Information Officer has certain duties and responsibilities. There are, however, additional duties and responsibilities placed on an Information Officer in terms of Regulation 4 of POPIA, one of which is to ensure that a manual is developed, monitored, maintained and made available as prescribed in sections 14...










