An essential aspect of complying with the Protection of Personal Information Act 4 of 2013 (hereinafter ‘the Act”) is informing Data Subjects of security compromises/data breaches. This appears to be amplified by the digital era, where companies store most of their data on digital platforms, thus opening themselves to possible data breaches. In terms of Section 22 of the Act, a responsible party, any public or private body who process information on paper or electronically within South Africa,...

What is the Consumer Protection Act? The Consumer Protection Act (the “CPA”) has been promulgated into law to regulate the terms in which consumers enjoy special protection against suppliers, which main goals are to: Prohibit certain unfair marketing and business practices; Promote a legislative and enforcement framework referring to consumer transactions and agreements; Provide for improved standards of consumer information;Establish norms and standards relating to consumer protection; andTo...

In recent times, auctions have become a popular means of buying and selling goods. Online auction platforms have been streamlined and become more trustworthy, and as a result, contributed to the popularity of this type of trade. The reality for the consumer is that it is not always possible to inspect the goods beforehand. Many consumers shop for bargains listed on auction platforms, and when delivered to their doorstep, the defect becomes apparent when used. Can the seller (auction house)...