Consumer Protection & POPI

Can An Auction House Sell Goods On A Voetstoots Basis, And What Are The Consumer’s Rights In Respect Of Defective Goods?

Can An Auction House Sell Goods On A Voetstoots Basis, And What Are The Consumer’s Rights In Respect Of Defective Goods?

In recent times, auctions have become a popular means of buying and selling goods. Online auction platforms have been streamlined and become more trustworthy, and as a result, contributed to the popularity of this type of trade. The reality for the consumer is that it is not always possible to inspect the goods beforehand. Many consumers shop for bargains listed on auction platforms, and when delivered to their doorstep, the defect becomes apparent when used. Can the seller (auction house)...

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Episode 105: The Implications Of The Protection Of Personal Information Act 4 of 2013 On Unsolicited Direct Marketing

Episode 105: The Implications Of The Protection Of Personal Information Act 4 of 2013 On Unsolicited Direct Marketing

SEESA Consumer Protection and POPI Legal Advisors Daniel Maboa and Chris Rapetswa provide guidelines on what is expected from businesses who conduct electronic direct marketing to data subjects, as well as the rights of these data subjects as provided for by the Protection of Personal Information Act. Click play to listen to our podcast! Need further information regarding direct marketing or compliance with the Protection of Personal Information Act in general? Contact your nearest SEESA...

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SEESA – Professional Legal Support For Your Business!

SEESA – Professional Legal Support For Your Business!

SEESA prides itself in providing Professional Legal Support, Industrial Relations & HR software for South African businesses. Standing proudly alongside business owners to protect & promote their interests. Our attorneys and specialising business solution staff are at your service to provide you with comprehensive legal protection and assistance. SEESA ProFile allows you to take your employee relations into your own hands, providing software and system to manage employees, guide you in...

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SEESA Annual Closure 2021

SEESA Annual Closure 2021

Our offices will be closed from Wednesday 15 December 2021 and will re-open on Monday 03 January 2022. We will, however, be available for assistance via the following channels: 1. Visit our website to view SEESA's emergency contact details for your region: https://www.seesa.co.za/ 2. Send us a message via ProFile Chat. https://profile.seesa.co.za/ 3. Should you require assistance with ProFile do not hesitate to contact us via email at support@seesa.co.za. #TeamSEESA

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Most Read FAQ Of 2021.

Most Read FAQ Of 2021.

FAQ - How many Information Officers must be appointed in my business with reference to POPIA? In terms of Sections 55 and 56 of POPIA, the Information Officer will be the Chief Executive Officer, owner or an equivalent officer or any person duly authorised by the business. Therefore, the CEO must delegate the function of Information Officer to an alternative person to take up the enrolment of the Information Officer. It is clear that only one Information Officer can be appointed for the...

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What should be on your product label?

What should be on your product label?

When the Consumer Protection Act (CPA) came into effect in 2011, it introduced a number of changes to existing trade- and consumer practices, seeking to regulate consumer affairs more readily and protect consumer rights. One area in particular that the CPA has affected is that of product labelling and trade descriptions. What is a trade description? The CPA defines a trade description as: Any description, statement or direct or indirect indication other than a trademark as to – The number,...

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What should be on your product label?

What should be on your product label?

When the Consumer Protection Act (CPA) came into effect in 2011, it introduced a number of changes to existing trade- and consumer practices, seeking to regulate consumer affairs more readily and protect consumer rights. One area in particular that the CPA has affected is that of product labelling and trade descriptions. What is a trade description? The CPA defines a trade description as: Any description, statement or direct or indirect indication other than a trademark as to – The number,...

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FAQ – Is consent enough to process personal information?

FAQ – Is consent enough to process personal information?

The simple answer is no. Although consent is one of the fundamental requirements in the Protection of Personal Information Act, the Act requires more than just consent. When referring to Section 18 of the Act, certain notifications must be given to a person when collecting their personal information. Such notification includes the following: What information is being collected;Should the information not be collected directly from the person, the source that provides the information must be...

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May An Employee Refuse To Provide An Employer With Information On COVID-19, Under The Protection Of The POPI Act?

May An Employee Refuse To Provide An Employer With Information On COVID-19, Under The Protection Of The POPI Act?

With the Protection of Personal Information Act No 4 of 2013 becoming more and more part of our daily vocabulary, there are still many uncertainties regarding certain aspects of the Act. Many employees feel that the Act of the employer requesting information of a positive COVID-19 result or information from themselves, their spouses or persons they alleged to have been in contact with or live with are in contravention of the POPI act. In this article, the definition of Personal Information...

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