Consumer Protection & POPI

Draft Guidelines By The Competition Commission On The Right To Repair In The Motor Industry

Draft Guidelines By The Competition Commission On The Right To Repair In The Motor Industry

This year has indeed been a tumultuous one. With COVID-19, the lockdown, the ban of alcohol and cigarettes, etcetera, it is easy to miss some significant development that occurs in the legal field that affects consumers. An important development has been that the Competition Commission has published draft Guidelines for Competition in the South African Automotive Aftermarket Industry. Industry role-players, the public and anybody with an interest had the opportunity to comment on these draft...

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The Right To Equality

The Right To Equality

A consumer has certain fundamental rights which are given in terms of the Consumer Protection Act. There are a few of them, but it could be argued that the most important one in our day and age would be the right to equality. Section 8 of the Consumer Protection Act states that a supplier should not: unfairly exclude a consumer from accessing certain goods or services;grant certain consumers exclusive use or supply a different quality or price to certain consumers; or treat a consumer...

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Did You Know? -There Is A Statutory Warranty Of 3 Months On All Repair Work Done.

Did You Know? -There Is A Statutory Warranty Of 3 Months On All Repair Work Done.

“If a supplier repairs any particular goods or any component of any such goods, and within three months after the repair, the failure, defect or unsafe feature has not been remedied, or a further failure, defect or unsafe feature is discovered, the supplier must: - (a) replace the goods; or (b) refund to the consumer the price paid by the consumer for the goods.” To find out how SEESA can help your business visit our website for more: http://www.seesa.co.za/ "SMS" the word "SEESA" to 45776...

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POPIA And Lawful Processing Of Personal Information – What Are The Conditions?

POPIA And Lawful Processing Of Personal Information – What Are The Conditions?

Whilst the Protection of Personal Information Act (“POPIA”) was enacted as far back as 2013, its enforcement has largely been “waiting in the wings” until now. On the 1st of July 2020, the majority of the Sections of POPIA have become operational. The implication of this development is that public and private institutions who process personal information within the parameters defined in the POPIA will need to comply with its provisions and will be held accountable for non-compliance....

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Episode 40: Cancellations During COVID-19: What Does The Consumer Protection Act Say?

Episode 40: Cancellations During COVID-19: What Does The Consumer Protection Act Say?

Due to the uncertainty around COVID-19, businesses and consumers have been put under a lot of pressure, especially when it comes to the postponement or cancellation of bookings. In today's episode, SEESA CP & POPI legal advisors, Melindi Dean and Melinda van der Merwe discuss unplanned cancellations with regard to Section 17 of the Consumer Protection Act.  Click play to listen to our podcast! Should you require further assistance or consumer-related advice, please contact...

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The Registration of the Information Officer

The Registration of the Information Officer

With the commencement of the Protection of Personal Information Act (POPI) on the 1st of July 2020, the Information Regulator has developed draft guidelines on the registration of Information Officers. Registration of the Information Officer(s) with the Regulator is compulsory for all private and public bodies within the republic of South Africa, it is further a prerequisite for the Information Officer, to take up their duties in terms of POPI. First things first: What is the role of the...

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Did You Know? – There Can Be Such A Thing As Excessive Surveillance In Terms Of The POPI Act?

Did You Know? – There Can Be Such A Thing As Excessive Surveillance In Terms Of The POPI Act?

The Information Regulator of South Africa stated that it will be looking into how the Act applies to the accessing of personal information by businesses such as security companies providing surveillance in office buildings, complexes and CCTV platforms to determine what is allowed and what is not allowed. SEESA assists businesses in ensuring that it is POPI Compliant. For further information please contact our offices. To find out how SEESA can help your business visit our website for more...

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Practical Ways SEESA Can Help Your Business Comply With The POPI Act

Practical Ways SEESA Can Help Your Business Comply With The POPI Act

On the 1st of July 2020, some further sections of the POPI Act came into operation. The practical implication for businesses is that they should be compliant with these further sections by the 30th of June 2021 – SEESA article published on the 14th of July 2020.  Is the POPI Act applicable to your business?  This Act applies to the processing of personal information, therefore any Business and its employees...

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POPI Has Commenced On 1 July 2020.

POPI Has Commenced On 1 July 2020.

The 1st of July 2020, marks the date on which core sections of the [1]Protection of Personal Information Act has officially commenced. With the [2]final regulations published in 2018 and vacancies being filled at the office of The Information Regulator, the one-year grace period will for most organisations be a daunting time working towards POPI compliance. As part of the implementation processes, all organisations are urged to peruse the regulations published by the Information Regulator....

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