With the commencement of the Protection of Personal Information Act (POPI) on the 1st of July 2020, the Information Regulator has developed draft guidelines on the registration of Information Officers. Registration of the Information Officer(s) with the Regulator is compulsory for all private and public bodies within the republic of South Africa, it is further a prerequisite for the Information Officer, to take up their duties in terms of POPI. First things first: What is the role of the...

On the 1st of July 2020, some further sections of the POPI Act came into operation. The practical implication for businesses is that they should be compliant with these further sections by the 30th of June 2021 – SEESA article published on the 14th of July 2020.  Is the POPI Act applicable to your business?  This Act applies to the processing of personal information, therefor any Business and its employees...

The 1st of July 2020, marks the date on which core sections of the [1]Protection of Personal Information Act has officially commenced. With the [2]final regulations published in 2018 and vacancies being filled at the office of The Information Regulator, the one-year grace period will for most organisations be a daunting time working towards POPI compliance. As part of the implementation processes, all organisations are urged to peruse the regulations published by the Information Regulator....

On the 1st of July 2020, some further sections of the POPI Act (Protection of Personal Information Act No. 4 of 2013) came into operation. The practical implication for businesses is that they should be compliant with these further sections by 30June 2021. Some of these sections include sections 57, 58, and 59 of the Act which relates to Prior Authorisation. Section 57(1) of the Act, which relates to processing subject to prior authorisation, state the following: “The responsible party must...

Frustrated, locked down, bags packed but nowhere to go, more and more consumers are making use of online platforms when ordering goods and services.   Although a sigh of relief for some companies feeling the burden of the pressure on the economy, on the downside consumers have made their voices heard reaching out to suppliers on social media platforms, complaining about poor service delivery, as well as delivery time periods not being adhered to. Companies should take note of the...

Many consumers bought the idea of cheap holidays and ended up with points they couldn’t use, vacation properties that are never available to use at a convenient time, or worse, a contract that was signed and they couldn’t get out of. Due to the National Pandemic, COVID-19, consumers are enduring high financial stress and many of them find them in a situation where they want to minimize their financial burden and therefore want to cancel unnecessary expenses. The Consumer Protection Act is...