SEESA’s expert legal advisors specialise in the Consumer Protection Act and the Protection of Personal Information Act,  taking away the stress of business owners’ compliance

In recent years, the Consumer Protection Act has evolved and business owners need to comply with these regulations or face severe consequences. When the Protection of Personal Information (POPI) Act came into effect, it added to the burden of compliance for business owners. Businesses are now required to comply with these laws, or face fines up to R1 million or 10% of your annual turnover – whichever is the greatest.

SEESA Consumer Protection & POPI takes all this stress away from business owners by providing expert legal advice and concept documentation in order to adhere to these respective laws. For a monthly retainer fee, clients are provided with assistance upon receipt of compliance orders, during tribunal procedures and all consumer-related complaint procedures.

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SEESA Consumer Protection & POPI Services

Documentation Audits

Audits of standard documentation relating to consumers: Invoices, Terms and Conditions, Policies and more.

Draft Amendments

Advice and draft amendments to consumer-related documentation.

Compliance and Implementation

Assistance to comply with and implement relevant POPI legislation.

Staff Training

Training relevant staff about the POPI Act and Consumer Protection legislation.

Advice and Assistance

Telephonic and on-site assistance upon receipt of consumer related complaints and compliance orders.

Information Manual

Providing you with a personal information manual to ensure compliance.

Implementing the ECTA

To implement the Electronic Communications and Transactions Act (ECTA) regarding Consumer Protection legislation.

POPI Legislation

Expert advice and assistance during information security breaches, Information Regulator investigations or referrals and registering Information Officers.

Strategic POPI Implementation

Expert advice and assistance to implement POPI legislation strategies and safeguards regarding integrity and confidentiality of personal information.

What is the purpose of this legislation? Click here to find out

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