Author archive for Tersia Landsberg

  • Franchise Industrie Gedragskode

    Dit word toenemend duidelik dat die Nasionale Verbruikerskommissie (NVK) die klem verskuif van hulself, na die spesifieke industrie-ombudsmanne. Die konsep…

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  • Franchise Industry Codes

    It is becoming increasingly apparent that the National Consumer Commission (NCC) is shifting the focus from themselves towards the specific…

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  • Om ‘n kliënt se verwagtinge te oortref

    Daar is verskeie definisies vir kliëntediens, waarvan die akkuraatste waarskynlik is: “Kliëntediens is wat ook al die kliënt sê dit…

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  • Exceeding a customer’s expectations

    There are many definitions for customer service, but the most accurate definition is probably: “Customer service is whatever the customer…

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  • Die stand van Sektor Kodes

    Dit is ‘n interessante tydperk vir Breëbasis Swart Ekonomiese Bemagtiging (BSEB), veral indien jou besigheid onder een van die Sektor…

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  • The standing of Sector Codes

    It is an interesting time for Broad-Based Black Economic Empowerment (B-BBEE), especially if your company falls within one of the…

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  • Tydelike werkverskafferdienste oorleef

    Oor die afgelope jaar was die toekoms van tydelike werkverskafferdienste in gedrang weens wysigings aan die Wet op Arbeidsverhoudinge (WAV).…

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  • Labour brokers survive

    Over the past year, the future of labour brokers seemed uncertain due to amendments of the Labour Relations Act (LRA).…

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  • status

    The Employer’s Cheat Sheet

    Feeling a bit confused over all the small payments you need to make every month, draining your pocket? Click on…

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  • EMPLOYMENT SERVICES ACT – What employers need to know

    Discussing the purpose of the Act, how it deals with foreign nationals and employment agencies with an easy 6-point checklist…

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