Author archive for Tersia Landsberg

  • The Consumer Protection Act on the ‘voetstoots’ clause

    Traditionally the all-encompassing safety net of the ‘voetstoots’ clause meant that goods were purchased “as is” and accordingly indemnified the…

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  • Progressive discipline in the workplace

    Progressive discipline is the system all employers should adopt in the workplace and refers to a gradual process taking place…

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  • TO BE(E) OR NOT TO BE(E)

    The main aim of a Broad-Based Black Economic Empowerment (B-BBEE) verification is to obtaining a rating for your business’s compliance,…

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  • The importance of an effective drug and alcohol policy in the workplace

    Employers often find themselves in a situation where they want to discipline an employee for drug- or alcohol-related misconduct, only…

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  • POPI compliance in private and public sectors

    It is clear, with the enactment of the Protection of Personal Information (POPI) legislation, that businesses are gearing themselves towards…

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  • Whistle-blowing on Social Media

    There’s been various law cases that have promulgated the fact that social media posts can and will get employees fired.…

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  • Amended Codes of Good Practice: Empowering Supplier Status and the Workplace Skills Plan

    Empowering Supplier According to the Broad-Based Black Economic Empowerment (B-BBEE) Amended Codes of Good Practice, all entities must meet the…

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  • Franchise Industrie Gedragskode

    Dit word toenemend duidelik dat die Nasionale Verbruikerskommissie (NVK) die klem verskuif van hulself, na die spesifieke industrie-ombudsmanne. Die konsep…

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  • Franchise Industry Codes

    It is becoming increasingly apparent that the National Consumer Commission (NCC) is shifting the focus from themselves towards the specific…

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  • Om ‘n kliënt se verwagtinge te oortref

    Daar is verskeie definisies vir kliëntediens, waarvan die akkuraatste waarskynlik is: “Kliëntediens is wat ook al die kliënt sê dit…

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